Studio Policies

- last updated 8/1/2026

THANK YOU FOR BOOKING WITH DELETED SCENE

Before joining us in the studio, please read our following policies for a better understanding of what we expect from our clientele in order to be treated at our studio.

- In the past, we have been extremely lenient, but we are now enforcing our rescheduling and cancelation policy more strictly. If you have been lucky enough to get a pass in the past, please understand that it was done out of good faith; however we kindly expect clients, new or old, to follow these policies if you wish to be treated at our studio. ~Thank you!

Please keep in mind as a small business, we count on you to follow through in your obligation, just as you count on us in ours, and we take our obligation to you very seriously.

Plan around vacations, sun exposure, and your yearly holiday plans.

Policies aren’t meant to be personal or unkind; they are in place to protect the business and ensure fairness for everyone.

If we book a flight and then fall ill, we don’t expect a refund for the ticket. Or if we buy a seat at a concert and don’t attend, we know we aren't getting our money back. But when a small business owner enforces similar rules, it can be perceived as unfair.

As a small business owner, I understand that it may seem impersonal, but that’s not the intention at all. Our business is our livelihood. We love what we do, but it's also our means to take care of our families; as well as investing in ways to keep the business running while making the experience and treatment the best it can be for our patients.

When booking your appointment, we expect you to follow through in attending. When you last minute reschedule/cancel/no show, not only do we miss out on the compensation from that appointment slot, but we are unable to fill the spot with a potential new or continuing client; as that spot was saved for you.

We understand, life happens.✨

We are human beings. We are reasonable. Just give us at least 72 hours notice to roll-over your safety deposit/retainer to the appointment. Our system will automatically send you appointment reminders 1 week and 75 hours in advance via email and text (it is your responsibility to let us know of any email or number changes).

We’ve made the reschedule function easily accessible to you via your appointment confirmation email. If you need our help, feel free to call/email/text; however, please keep in mind our hours of operation. If you message us off-hours, we may not be able to answer until the next business day.

We are allowing a maximum of three (3) rollovers of a deposit with at least 72 hours notice. If a deposit has not been used within one (1) year of it being given, that deposit is forfeit and a new deposit must be left.

All that being said, we really love our clients!⚡️

YOU are the reason we can provide for ourselves, our families, and future clients! Above all - we love being able to provide a service that helps individuals feel good in their own skin; wearing the art they want, or removing what they don’t 🖤

Enjoy your summer/holidays, wear that sunscreen/moisturizer, and don’t forget to hydrate!

-your friendly neighborhood laser technicians at Deleted Scene

Please follow the instructions below:

Bring a valid form of photo ID
Only patients are allowed in the treatment room.
While dealing with our specific type of equipment, it could present a safety hazard to have additional bodies in the area. Thank you for understanding.
(If you would feel more comfortable with a plus one/support person, please let us know prior to your appointment so we can accommodate)
No one under the age of 15 is permitted in the studio. Please make prior arrangements for your children.
If you are or become Pregnant or are Breastfeeding, Please contact us immediately to reschedule your appointment.
If you are tan/burned or have faux tan on the treatment area, it must be gone in order to be treated. If you show up to your appointment with a tan/burn on the tattoo, you will not be treated and forfeit your safety retainer/code.
Free parking is available directly behind the building, or feel free to park on the street immediately in front of the studio

Failure to give notice of a cancellation/reschedule with at-least 72 hours of your appointment will result in a loss of your deposit.

A $100 deposit/safety retainer is MANDATORY in order to reserve your timeslot when booking an appointment. In doing so, you commit to this day and time.